FAQ

Why Work With BRS?


Think of us as a Concierge Service for the busy professional seeking expertise and personalized guidance around career transition, personal brand marketing, and job search Strategy

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We Have a 98% Success Rate.

We have written resumes for over 2000 clients with a 98%+ satisfaction rate. We are always willing to work with you until you have a product that you are fully confident using, and that you feel reflects the value of your investment. Scroll down to read about our satisfaction guarantee. 

We are Different than Other Resume & Career Consulting Companies.

We are writers, storytellers, designers, and career experts, rolled up into one. The BRS team comes from a range of HR, recruiting, and career consulting backgrounds, and together brings years of expertise working with leading brands, corporations, agencies, and startups. Aside from knowing what to look for and what kind of language to use, we are very aware of what goes on in today’s job market from a hiring perspective.

Working with BRS is a partnership. Our work goes beyond asking a few questions and rewriting a document. It’s about understanding who you are as a person, your current challenges, your goals and interests for the next phase of your career, and how to create a cohesive brand message around the value (skills, experience, knowledge) that you bring to the table.

And unlike most resume companies, we understand the importance of balancing attractive visual design with exceptional content, and offer custom branded design services in addition to resume writing and content development.

Design & Presentation are Important to Us.

The resume isn’t the only component of your job search portfolio – it’s all about your presentation and personal brand. BRS works with a professional graphic designer to create fresh, creative, and attractive websites, infographics, logos, and business cards to complement your resume and other job search marketing materials. Learn More

 

Our Process


Our Process is Designed to Be Seamless & Effective.

Contact Us to Get Started The process begins with scheduling our initial kickoff call. Payment is required upfront for all projects, at which point you will be directed to our booking calendar to schedule your Initial Intake Interview. Following the call, the turnaround time for the initial documents is 5-6 business days.

We are generally available Monday through Friday during normal business hours. Unfortunately, we cannot provide weekend appointments at this time.

We Work to Accommodate Your Busy Schedule

All work is done via phone and email. We conduct an in-depth Initial Intake Interview (60-75 minutes) with every client via phone to make sure we understand your background, your challenges, your interests, and what you’re targeting, so that we can create the best possible product for you. The final product is delivered via email, and you always have a chance to provide feedback and receive several rounds of revisions.

Need it Rushed? No Problem.

Rush service (2-3 business days) may be available for an additional $100 fee, contingent upon availability. Please contact us and we will do our best to accommodate.

 

Who We Work With


We Work with Clients Across the US and the Globe.

We have worked with clients from across the US and Canada, as well as Europe, Asia, Australia, and South America. All services can be done remotely via email and phone.

We are Experts in Career Transition & High-Level Creative.

We have written resumes for just about every industry, and welcome candidates from all backgrounds. Our specialty is high-level creative professionals and individuals who are navigating transition – including those re-entering the job market, moving out of self-employment, or changing careers.

 

Policies


We Guarantee Results.

We present a final product that reflects our knowledge and expertise, and that we believe to be the best solution for your situation. There are many variables in the job search process that are outside of our control. But we do guarantee that we will work with you through the revision process until we have a finalized products that meets your needs and makes you feel confident. In the rare event that a refund is requested, it will only be considered after the revisions process where multiple attempts to rework the document have been made.

Payment Policy

Payment is required in full in order to book an appointment. All major credit and debit cards are accepted via secure checkout.

Cancellation Policy
  • A full refund will be granted for cancellations made at least 24 hours prior to your scheduled appointment.
  • Cancellations made less than 24 hours prior to an appointment, and those requested after missing an appointment, will be granted a 50% refund.

 

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